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Alerts, reporting, troubleshooting
Portnox Docker containers
In this collection of topics, you will learn how to troubleshoot problems with the operation of Portnox Docker containers for various services.
Debug mode in Azure ACI
In this topic, you will learn how to modify your Azure Container Instances (ACI) container creation process to enable debug mode for Portnox Docker containers.

Alerts, reporting, troubleshooting
- Portnox Cloud alerts
  In this topic, you will learn what are alerts in Portnox™ Cloud, where to find them, and how to use them effectively.
- AAA Logs
  In this topic, you will learn what are AAA logs in Portnox™ Cloud, where to find them, and how to use them effectively.
- Reporting service
  In this topic, you will learn what is the Portnox™ Cloud reporting service and how to download and/or schedule different types of reports.
- Preventive and reactive measures
  In this collection of topics, you will learn what you can do to prevent service outages and how to react if such outages happen.
- Monitoring mode
  In this collection of topics, you will learn how to use the monitoring mode to safely onboard devices without risking the loss of network access.
- Portnox Cloud onboarding
  In this collection of topics, you will learn how to troubleshoot problems with onboarding devices to a network managed by Portnox™ Cloud.
- Portnox Cloud RADIUS
  In this collection of topics, you will learn how to troubleshoot problems with Portnox™ Cloud RADIUS server connectivity.
- Portnox Active Directory Broker
  In this collection of topics, you will learn how to troubleshoot problems with the installation and operation of the Portnox™ Active Directory Broker.
- Portnox AgentP
  In this collection of topics, you will learn how to troubleshoot problems with the installation and operation of the Portnox™ AgentP.
- Local RADIUS/TACACS+ instances
  In this collection of topics, you will learn how to troubleshoot problems with the operation of the local RADIUS/TACACS+ instances.
- Portnox Docker containers
  In this collection of topics, you will learn how to troubleshoot problems with the operation of Portnox Docker containers for various services.
  - Collecting Docker logs for support
    In this topic, you will learn how to access and collect Portnox Docker container log files using the SSH protocol and the PuTTY application on Windows so that you can attach them to your support ticket.
  - Debug mode in Azure ACI
    In this topic, you will learn how to modify your Azure Container Instances (ACI) container creation process to enable debug mode for Portnox Docker containers.
- Guest network (captive portal)
  In this collection of topics, you will learn how to troubleshoot problems with the Portnox Cloud guest network service and its captive portal.
- Integrations
  In this collection of topics, you will learn how to troubleshoot problems with Portnox Cloud integrations such as those with authentication repositories, endpoint management solutions, and more.
- Licensing
  In this collection of topics, you will learn how to troubleshoot problems with Portnox licensing.
- Zero Trust Network Access
  In this collection of topics, you will learn how to troubleshoot problems with Portnox Zero Trust Network Access.

How to run a Portnox Docker container in Azure Container Instances in debug mode

In this topic, you will learn how to modify your Azure Container Instances (ACI) container creation process to enable debug mode for Portnox Docker containers.

Important: This topic modifies the following processes:

Local RADIUS in Azure Container Instances: Create a container instance
Local TACACS+ in Azure Container Instances: Create a container instance (note: temporarily not working, bugfix coming soon)

Stop and remove the current container instance.
To turn on the debug mode, you must create your container instance from scratch.
Follow the steps as described in the relevant topic until you get to the Advanced tab in Azure. Complete all the steps in the Advanced tab as described but don’t go to the next tab yet.
- Local RADIUS
- Local TACACS+
In the Command override field, enter the following command:
```
[ "/local-radius-init.sh", "--debug" ]
```
Complete the instructions in the relevant topic.

Result: Your Azure logs will now contain debug information.

Note: Remember to delete the container instance and create it again in regular mode after you finished debugging. Otherwise, the debug mode will consume more resources.