What to remove manually if Windows AgentP installation failed

In this topic, you will learn the locations of files and registry entries that you may want to remove manually if AgentP installation or uninstallation failed.

Files

  • C:\Program Files\Portnox AgentP
    • AgentP.exe
    • AgentP.exe.config
    • BouncyCastle.CryptoExt.dll
    • Interop.NetFwTypeLib.dll
    • Interop.NETWORKLIST.dll
    • Interop.WUApiLib.dll
    • Microsoft.Azure.KeyVault.Core.dll
    • Microsoft.ServiceBus.dll
    • Microsoft.WindowsAzure.Storage.dll
    • NetFilterLib.dll
    • Newtonsoft.Json.dll
  • C:\ProgramData\AgentP
    • computer-data
  • C:\ProgramData\AgentP\Logs
    • log.txt
    • log_complete.txt
  • C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Portnox
    • Portnox AgentP.lnk
  • C:\WINDOWS\Installer
    • 50e117.msi
    • SourceHash{FDA66F08-864B-4B94-8B07-C257B69E9F57}
    • wix{FDA66F08-864B-4B94-8B07-C257B69E9F57}.SchedServiceConfig.rmi
  • C:\WINDOWS\Installer\{FDA66F08-864B-4B94-8B07-C257B69E9F57}
    • icon.ico

Registry

  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\agentp
    • (Default)
    • URL Protocol
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\agentp\DefaultIcon
    • (Default)
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\agentp\shell\open\command
    • (Default)
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\80F66ADFB46849B4B8702C756BE9F975
    • AgentPFeature
    • MainFeature
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\80F66ADFB46849B4B8702C756BE9F975
    • AdvertiseFlags
    • Assignment
    • AuthorizedLUAApp
    • Clients
    • DeploymentFlags
    • InstanceType
    • Language
    • PackageCode
    • ProductIcon
    • ProductName
    • Version
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\80F66ADFB46849B4B8702C756BE9F975\SourceList
    • LastUsedSource
    • PackageName
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\80F66ADFB46849B4B8702C756BE9F975\SourceList\Media
    • 1
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\80F66ADFB46849B4B8702C756BE9F975\SourceList\Net
    • 1
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\50A8182C3F129C242929A86AA2497310
    • 80F66ADFB46849B4B8702C756BE9F975
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\AgentP_RASAPI32
    • ConsoleTracingMask
    • EnableAutoFileTracing
    • EnableConsoleTracing
    • EnableFileTracing
    • FileDirectory
    • FileTracingMask
    • MaxFileSize
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Tracing\AgentP_RASMANCS
    • ConsoleTracingMask
    • EnableAutoFileTracing
    • EnableConsoleTracing
    • EnableFileTracing
    • FileDirectory
    • FileTracingMask
    • MaxFileSize
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders
    • C:\Program Files\Portnox AgentP\
    • C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Portnox\
    • C:\WINDOWS\Installer\{FDA66F08-864B-4B94-8B07-C257B69E9F57}\
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\50A8182C3F129C242929A86AA2497310
    • 80F66ADFB46849B4B8702C756BE9F975
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\50A8182B3F129C242929A86AA2497320
    • 80F66ADFB46849B4B8702C756BE9F975
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\50A8182B3F129C242929A86AA2497330
    • 80F66ADFB46849B4B8702C756BE9F975
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\50A8182B3F129C242929A86AA2497350
    • 80F66ADFB46849B4B8702C756BE9F975
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\80F66ADFB46849B4B8702C756BE9F975
    • (Default)
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\80F66ADFB46849B4B8702C756BE9F975\Features
    • AgentPFeature
    • MainFeature
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\80F66ADFB46849B4B8702C756BE9F975\InstallProperties
    • AuthorizedCDFPrefix
    • Comments
    • Contact
    • DisplayName
    • DisplayVersion
    • EstimatedSize
    • HelpLink
    • HelpTelephone
    • InstallDate
    • InstallLocation
    • InstallSource
    • Language
    • LocalPackage
    • ModifyPath
    • NoModify
    • NoRepair
    • Publisher
    • Readme
    • Size
    • UninstallString
    • URLInfoAbout
    • URLUpdateInfo
    • Version
    • VersionMajor
    • VersionMinor
    • WindowsInstaller
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\80F66ADFB46849B4B8702C756BE9F975\Patches
    • AllPatches
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\80F66ADFB46849B4B8702C756BE9F975\Usage
    • (Default)
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
    • Portnox AgentP
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FDA66F08-864B-4B94-8B07-C257B69E9F57}
    • AuthorizedCDFPrefix
    • Comments
    • Contact
    • DisplayName
    • DisplayVersion
    • EstimatedSize
    • HelpLink
    • HelpTelephone
    • InstallDate
    • InstallLocation
    • InstallSource
    • Language
    • ModifyPath
    • NoModify
    • NoRepair
    • Publisher
    • Readme
    • Size
    • UninstallString
    • URLInfoAbout
    • URLUpdateInfo
    • Version
    • VersionMajor
    • VersionMinor
    • WindowsInstaller
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Portnox AgentP
    • Delayed
    • DelayedOption
    • Mode
    • State
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PortnoxAgentP
    • DependOnService
    • Description
    • DisplayName
    • ErrorControl
    • FailureActions
    • ImagePath
    • ObjectName
    • Start
    • Type
  • HKEY_USERS\.DEFAULT\Software\Portnox
    • AgentPInstalled
    • {6Q809377-6NS0-444O-8957-N3773S02200R}\Cbegabk NtragC\NtragC.rkr
  • HKEY_USERS\S-1-5-21-2511969518-1776699498-4151611396-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{F4E57C4B-2036-45F0-A9AB-443BCFE33D9F}\Count
    • {0139Q44R-6NSR-49S2-8690-3QNSPNR6SSO8}\Cbegabk\Cbegabk NtragC.yax
  • HKEY_USERS\S-1-5-21-2511969518-1776699498-4151611396-1000\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store
    • C:\Program Files\Portnox AgentP\AgentP.exe
  • HKEY_USERS\S-1-5-21-2511969518-1776699498-4151611396-1000\SOFTWARE\Portnox
    • AgentPInstalled
Note: Some identifiers presented above, such as the user identifier, are examples only. They will be different for every device.