Onboard a Chromebook to a Wi-Fi network with credentials

In this topic, you will learn how to onboard using credentials, a ChromeOS device such as a Chromebook, and a Wi-Fi network managed by Portnox™ Cloud.

  1. Click on the  ⌔  icon in the notification area to open the Status Tray.

  2. Click on the  ▼  icon next to the current network name in the Status Tray to show the list of available Wi-Fi networks.

  3. Click on the name of the network managed by Portnox Cloud to connect to it.

  4. In the Join Wi-Fi network window:

    1. In the EAP method field, select EAP-TTLS.
    2. In the EAP Phase 2 authentication field, select the supported authentication method.
      Note:
      The authentication method is the method used to communicate with internal or external authentication repositories. Different repositories may support different methods. For example, cloud-based repositories like Microsoft Entra ID, Google Workspace, and Okta supports PAP only, but AD supports MSCHAP. If you don’t know the correct method for your user repository, try different ones to see which one works. We also recommend that you read the following topic about the security of different authentication methods: EAP methods and their security.
    3. In the Server CA certificate field, leave the Default value.
    4. In the Domain suffix match field, enter portnox.com.
    5. In the Identity and Password fields, enter your corporate credentials.
    6. Click on the Connect button to connect to the network.

Result: Your ChromeOS device is connected to a Wi-Fi network managed by Portnox Cloud.

Troubleshooting information: See the following topic: How to troubleshoot typical device onboarding issues.