Integrate Gong with Zero Trust Network Access

In this topic, you will find general instructions on how to integrate Gong with Portnox™ Zero Trust Network Access.

Create a Portnox Cloud application configuration

In this step, you will create a configuration in Portnox Cloud that will contain all the information necessary to integrate with Gong.

  1. In a new tab of your browser, open your Portnox Cloud account by accessing the following URL: https://clear.portnox.com/

    From now on, we will call this tab the Portnox tab.

  2. In the Cloud portal top menu, click on the Zero Trust Resources option.

  3. On the Resources screen, click on the Create resource button.

    1. In the What type of resource is this? section, select the SSO web application option.
    2. In the Authentication protocol section, select the SAML option.
    3. Click on the Next button.

  4. Optional: If you have more than one SAML identity provider configured, select the identity provider in the Select an identity provider to use for this resource section.
  5. In the Resource details section, enter a Resource name and optionally a Description.

    In this example, we used the name Gong for the new application configuration but you can use any name you like.

  6. Keep this browser tab open. You will need it later.

Open your Gong generic SAML SSO settings

In this section, you will access your Gong company settings and find the generic SAML SSO settings.

  1. In another tab of your browser, open Gong by accessing the following URL: https://app.gong.io/ and logging in.

    From now on, we will call this tab the Gong tab.

  2. In the left-hand side menu, on the very bottom, click on the Company settings option.

  3. In the Company settings pane, in the Company section, click on the Authentication option.

  4. In the Authentication pane, in the Additional authentication providers field, select the Generic SAML SSO option.

Copy configuration values from the Portnox tab to the Gong tab

In this section, you will copy the values displayed by Portnox Cloud and paste them in the relevant fields in the Gong generic SAML SSO setup section.

  1. In the Portnox tab, in the SAML metadata section, click on the  ⧉  icon next to the text field to copy the value.

    Note:
    You can also click on the Download metadata XML file link, download the XML file locally, and then upload it to Gong in the next step.
  2. In the Gong tab, click on the Identity provider metadata URL option, and in the field below, paste the metadata URL copied from Portnox Cloud.

Enter configuration values in the Portnox tab

In this section, you will enter configuration values in the relevant fields in Portnox Cloud.

  1. In the Portnox tab, in the Resource properties section, click on the empty field under the Entity ID / Service Provider Entity URL heading and enter the following value: https://app.gong.io.

  2. In the Portnox tab, in the Resource properties section, click on the empty field under the Assertion Consumer Service (ACS) URL / Reply URL heading and enter the following value: https://app.gong.io/welcome/okta/saml/login.

Finalize the configuration

In this section, you will finalize the configuration in Portnox Cloud and Gong.

  1. Finalize the configuration in the Portnox tab.
    1. Optional: Click on the Next button, and in the Policy enforcement section, in the Device risk assessment section, change the setting to Override with custom policy and then select a risk assessment policy if you want to assess risk with this application using a custom risk assessment policy, and in the Access control section, change the setting to Override with custom policy and then select an access control policy if you want to control access to this application using a custom access control policy.
    2. Scroll all the way down to the end of the page, and then click on the Add resource button.

  2. Finalize the configuration in the Gong tab.
    1. In the Gong login section and the Common identity providers section, make sure that you have at least one method active while you’re testing Zero Trust Network Access.

      Note:
      After you test Zero Trust Network Access, you can turn off remaining authentication methods. This will force all your users to connect securely using Zero Trust Network Access.
    2. Scroll all the way down the Authentication pane and click on the Update button.

Result: You have configured Gong to be accessible using Portnox Zero Trust Network Access.