Integrate Zoom with Zero Trust Network Access

In this topic, you will find general instructions on how to integrate Zoom with Portnox™ Zero Trust Network Access using the conditional access method.

Note: Single sign-on integration is only available for Paid plans with a minimum of 10 Hosts, for example, Zoom Business or Education. To activate single sign-on, you must first configure a vanity URL for Zoom (your_company.zoom.us) and have an approved associated domain (your company domain).

Create a Portnox Cloud application configuration

In this step, you will create a configuration in Portnox Cloud that will contain all the information necessary to integrate with Zoom.

  1. In a new tab of your browser, open your Portnox Cloud account by accessing the following URL: https://clear.portnox.com/

    From now on, we will call this tab the Portnox tab.

  2. In the Cloud portal top menu, click on the Zero Trust Resources option.

  3. On the Resources screen, click on the Create resource button.

    1. In the What type of resource is this? section, select the SSO web resource option.
    2. In the Authentication protocol section, select the SAML option.
    3. Click on the Next button.

  4. Optional: If you have more than one SAML identity provider configured, select the identity provider in the Select an identity provider to use for this resource section.
  5. In the Resource details section, enter a Resource name and optionally a Description.

    In this example, we used the name Zoom for the new application configuration but you can use any name you like.

  6. Keep this browser tab open. You will need it later.

Open your Zoom SSO settings

In this section, you will access your Zoom administrative interface and find the settings for single sign-on (SSO).

  1. In another tab of your browser, open your Zoom single sign-on configuration page by accessing the following URL: https://zoom.us/account/sso

    From now on, we will call this tab the Zoom tab.

    Note: You can also start from your main dashboard, and then select the following options in the left-hand menu in the ADMIN section: Advanced > Single Sign-On.
  2. Optional: If this is your first time setting up single sign-on in Zoom, click on the Enable Single Sign-On button.

    Note: This button is missing if your current Zoom plan does not support single sign-on.

Copy configuration values from the Portnox tab to the Zoom tab

In this section, you will copy the values displayed by Portnox Cloud and paste them in the relevant fields in the Zoom single sign-on setup section.

  1. In the Portnox tab, in the Service details section, click on the  ⧉  icon next to the Sign-In URL / SSO URL field to copy the value.

  2. In the Zoom tab, click on the empty field next to the Sign-in Page URL label and paste the value copied from Portnox Cloud.

  3. In the Portnox tab, in the Service details section, click on the  ⧉  icon next to the Identity Provider Entity ID / Audience URI field to copy the value.

  4. In the Zoom tab, click on the empty field next to the Issuer (IDP Entity ID) label and paste the value copied from Portnox Cloud.

  5. In the Portnox tab, in the Certificates > Signing certificates section, click on the  ⋮  icon next to the Active certificate and select the Copy certificate option to copy the certificate.

  6. In the Zoom tab, click on the empty field next to the Issuer (IDP Entity ID) label and paste the value copied from Portnox Cloud.

Set up configuration values in the Portnox tab

In this section, you will enter standard Zoom SSO identifiers in the relevant fields in Portnox Cloud.

  1. In the Portnox tab, in the Resource properties section, click on the empty field under the Entity ID / Service Provider Entity URL heading and paste the following value: https://your_company.zoom.us, which is your vanity URL.

  2. In the Portnox tab, in the Resource properties section, click on the empty field under the Assertion Consumer Service (ACS) URL / Reply URL heading and paste the following value: https://your_company.zoom.us/saml/SSO.

Finalize the configuration

In this section, you will finalize the configuration in Portnox Cloud and Zoom.

  1. Finalize the configuration in the Portnox tab.
    1. Optional: In the Policy enforcement section, in the Device risk assessment section, change the setting to Override with custom policy and then select a risk assessment policy if you want to assess risk with this application using a custom risk assessment policy, and in the Access control section, change the setting to Override with custom policy and then select an access control policy if you want to control access to this application using a custom access control policy.
    2. Scroll all the way down to the end of the page, and then click on the Save and Close button.

  2. Finalize the configuration in the Zoom tab.
    1. Click on the Save Changes button on the bottom of the page.

Result: You have configured Zoom to be accessible using Portnox Zero Trust Network Access.